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Proejct Manager II

PURPOSE:

The Project Manager will be responsible to coordinate the overall projects process for clients. He/she will work with both internal and external partners to develop schedules and define responsibilities and deliverables. He/she will set regular meetings to review the progress and status of each project they oversee. In addition, he/she will address, prioritize, resolve conflicts, and assist in managing the communication amongst the different teams. 

JOB REQUIREMENTS:

  • Bachelor’s degree in Engineering or related technical field, or equivalent experience
  • Minimum 3 years experience in equipment and tool build environment
  • Capable of providing technical solutions to project requirements
  • Communication skills
  • Customer relationship skills
  • Computer skills
  • Organizational skills

  

JOB DESCRIPTIONS (DUTIES AND RESPONSIBILITIES):

Customer Support

  • Maintain and resolve issues lists with current and recent projects.
  • Maintain schedules of projects and keep customer informed.
  • Coordinate and schedule meetings with customer and Tennessee Rand personnel.

Project Release

  • Attend project release “kick-off” meeting.
  • Resolve any issues determined during the kick-off meeting, internally and/or with the customer.
  • Send order acknowledgement to customer.
  • Setup initial cost tracking and control worksheet.
  • Submit scheduling information for project to be added to company schedule task sheet.
  • Create master project schedule (Microsoft Project).
  • Assemble documents into project binder.

Management of Project Internally

  • Resolve issues determined during project kick-off meetings and design concept meetings, internally and/or with customer.
  • Coordinate and attend internal and customer design review meetings.
  • Create project issues list at or before customer design review, and maintain regularly throughout all phases of the project until completion.
  • Coordinate the resolution of technical or cost issues caused by changes at any point during the project, internally and/or with the customer.
  • Adjust master project schedule and company task sheet as needed to reflect changes determined during design, assembly, integration, and installation, or caused by the customer.
  • Resolve with management any internal department schedule issues caused by changes in the project schedule.
  • Resolve with customer and internal management any possible due date change requirements.
  • Coordinate an integration kick-off meeting.
  • Document and communicate to the customer the quantity of components required for each phase of integration (development, sample runs, run-offs, etc.) and document and inform all involved parties of problems due to low quantities or late deliveries.
  • Coordinate customer sample production and component inventories.  The Integration Project Leader should be informed in advance about these activities and component availability.
  • Coordinate internal system review (run-off) of project in integration phase and complete quality assurance forms, a minimum of 3 days before customer run-off of project.
  • Coordinate customer run-off activities.
  • Submit requests to the CAD Detailing Team for documentation to be generated and delivered to the customer.
  • Document shipping approval and then inform shipping personnel.

Management of Project Externally

  • Arrange with the customer to have the facilities ready for receipt of the equipment.  Provide information to Shipping Manager to arrange shipping the equipment to the customer.
  • Initiate an installation planning meeting between the Integration Project Leader and the customer at the start of the installation phase.  Attend this meeting and installation/in-plant run-off phase when possible.
  • Update project issues lists as necessary to document project requirements during installation and run-off phases, until final customer approval is obtained.
  • Document customer approval and then inform billing personnel.

Analysis of Project

  • Update project cost tracking sheets on a monthly schedule and submit to management.
  • Conduct closed order analysis at conclusion of project.
  • Cooperate with Account Manager in conducting customer satisfaction surveys.
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